WGK Construction’s approach to customer service maximises value for customers by finding creative and innovative ways to plan, construct and deliver buildings built to outstanding quality, and to budget.
In 2000, WGK Steel started as a steel contractor, manufacturing and installing structural steel works for main contractors.
Since 2008, WGK Construction (Pty) Ltd has worked as a main contractor on projects, supported by the steel division, which implements the steelworks on projects.
The two divisions comprising our business, Construction and Steel, drives the successful execution of projects from planning to handover. This company structure facilitates maximum output and efficiency by shortening the chain of communication internally and with customers.
Initially, the company undertook mostly small projects and, over time, it evolved into a much bigger firm carrying out huge commercial projects, of which the following is a sample:
• FNB Regional offices Bloemfontein
• Protea Hotel at Oliver Tambo International Airport
• Hillandale Mall
• Toyota Dealership, Bloemfontein
• Liquor Runners Warehouse
• Respublica student accommodation
APPROACH TO CUSTOMER SERVICE
WGK Construction’s mission is to provide the highest level of professionalism, service response, and quality; to deliver high quality, cost-effective projects, on schedule, by employing and supporting motivated, flexible, and focused teams. Our clients can rely on our dependability, our drive, and our integrity.
WGK Construction has built its reputation on the quality of its work and attention to detail. Our specialised craftsmanship and commitment to customer satisfaction is the key to our business.
We believe that the key to excellent service delivery is understanding customers’ needs. Depending on your needs, WGK Construction handles
• setting out of works,
• preparing for build, and
• everything up to the actual construction of the building, completion to engineers and architect specifications, and building handover